Terms of service
Terms of Service
These Terms of Service apply to your use of the OFFARC website and purchases made from Off The Arc Clothing Co.
By accessing our website or placing an order, you agree to these Terms.
Products
We make reasonable efforts to accurately display our products, colors, designs, descriptions, photographs, and measurements.
Actual colors may vary slightly because of device displays, lighting, fabric, printing, and manufacturing processes.
Products are subject to availability.
Pricing
All prices displayed on our store are in Philippine Pesos (PHP) unless otherwise stated.
Shipping charges, discounts, taxes, and other applicable charges will be displayed during checkout when applicable.
OFFARC may change prices or promotions without prior notice.
Orders
Customers are responsible for providing accurate:
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Name
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Contact number
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Email address
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Shipping address
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Product
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Size
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Quantity
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Payment information
OFFARC may cancel or refuse an order because of inventory errors, pricing errors, suspected fraud, abusive activity, or other legitimate business or legal reasons.
If we cannot fulfill an order that has already been paid, an appropriate refund will be arranged.
Manual Payments
OFFARC currently accepts selected manual payment methods including GCash, Maya, and bank transfer.
Customers must send payment only to the official account details displayed by OFFARC.
Always verify the account name and account number before transferring funds.
An order paid through manual payment will only be considered paid after OFFARC has independently verified that the payment has been successfully received.
A payment screenshot or transfer receipt alone does not constitute final payment verification.
Payments sent to accounts other than the official payment details provided by OFFARC will not be recognized as payment for an order.
OFFARC will not contact customers to provide an alternative account for payment.
If anyone contacts you claiming to represent OFFARC and provides different payment details, do not send payment. Verify the request directly through our official communication channels.
Shipping
Shipping and delivery are governed by our separate Shipping Policy.
Delivery estimates are not guaranteed arrival dates unless specifically stated otherwise.
Returns and Refunds
Returns, exchanges, and refunds are governed by our Return and Refund Policy and applicable Philippine consumer laws.
Intellectual Property
OFFARC's original logos, artwork, graphics, photographs, product designs, written content, website materials, and branding may not be copied, reproduced, modified, distributed, or commercially used without authorization.
Third-party trademarks and intellectual property remain the property of their respective owners.
Prohibited Use
Customers may not use the OFFARC website for fraudulent, unlawful, abusive, malicious, or unauthorized activities.
Limitation of Liability
To the extent permitted by law, OFFARC is not responsible for indirect losses arising from circumstances outside our reasonable control.
Nothing in these Terms is intended to waive or restrict consumer rights protected by Philippine law.
Governing Law
These Terms are governed by the applicable laws of the Republic of the Philippines.
Changes to These Terms
OFFARC may update these Terms when necessary.
The latest version will be published on our website.